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SAA STRIKE UPDATE Thursday, 21 July 05, 19h00

SAA ready for looming industrial action


JOHANNESBURG. 21 July 2005. South African Airways (SAA)’s is fully prepared for industrial action by unions, SATAWU, AIWU and UASA who represent the airline’s cabin crew and ground staff.

The unions declared that they would begin industrial action tomorrow, Friday, 22 July at 04h30.

SAA has not experienced any flight disruptions since the unions initially announced they would begin industrial action on Wednesday, 20 July.

SAA management did not meet with the union representatives today for further negotiations but to discuss picketing rules. Dedicated areas have been allocated by the CCMA where strikers will be allowed to picket.

Contingency plans are in place to counter any possible interruptions. These include combining flights, using larger aircraft on routes, and management helping to check passengers in.

SAA management has already been deployed around the country at all airports since yesterday to ensure operations continue as usual.

However, SAA advises passengers to turn up for check-in at the airport well in advance to avoid any delays and to be informed timeously of any possible changes.

Passengers scheduled to fly on SAA operated flights - domestic and international from tomorrow are advised to arrive at the respective airports as early as possible on the day of travel to be placed on the soonest available flight to their destination.

If a passenger is able to fly an alternate day than originally booked, it is strongly advised they change their booking through the following channels:

Call Centre helpline - +27 11 978 2888. All fare types, ticketed on SAA’s network, for travel on affected flights during the strike period, may be changed without penalty, subject to various conditions.

If the booking was originally done online through flysaa.com, an email with the changes should be forwarded to the following address: web_ops@flysaa

SAA has just implemented state-of-the-art reservations service where by passengers call in on +27 11 978 1111 (option 1) and check whether their flight is affected without speaking to an operator.

If the present online booking falls into the dates affected by the strike, SAA will honour the change at the original price paid.

SAA will continuously communicate with passengers through the media, via email, SMS and with telephone calls. Regular updates on whether the strike action goes ahead and the extent of it, will also be posted on the SAA website.

Background
SAA unions representing cabin crew and ground staff, SATAWU (South African Transport and Allied Workers’ Union, AIWU (Airline Industry Workers Union) as well as Uasa (United Association of South Africa, gave the airline notice that they intend to go on strike from Wednesday, 20 July from 16h00.

The intended strike follows a deadlock in wage negotiations. The management of SAA does not intend moving from its offer of a 5% salary increase, while the unions are demanding an 8% increase.

Issued by South African Airways Limited

Wednesday 20 July 2005

For further information contact

Onkgopotse JJ Tabane,

SAA General Manager:

Corporate Communications and Customer Services

+27 11 978 3729

+27 83 380 6284

or Sarah Uys

SAA Acting Head of External Communications

+27 11 978 5492

+28 83 258 2029

* Newsflash * Newsflash * Newsflash * Book online and get substantial discounts on webfares. There are also fantastic specials available. Go to www.flysaa.com and book now!
Please note that this e-mail and the contents thereof is subject to the standard SAA E-mail Disclaimer which may be found at http://www.flysaa.com/legal/za_email_disclaimer_frameset.html Should you not have access to the Internet, send an e-mail to requestdisclaimer@flysaa.com and a copy will be sent to you.

Directors Prof GJ Gerwel* (Chairman), K Ngqula (President and Chief Executive), MMT Ramano (Chief Financial Officer), 1Prof R Doganis*, PG Joubert, Adv MTK Moerane*, LM Mojela*, MV Moosa*, A Ngwezi*, AP Nkuna*, 2 Dr CC Okeahalam* , MDCDNC Ramos*

*Non Executive. 1 Greek. 2 British

Thelma Melk - Company Secretary

South African Airways (Proprietary) Limited Registration Number: 1997/022444/07


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