As for getting to South Africa, the most important arrival point on the continent for hunters, there are a couple of new options this year. First, Delta Airlines has commenced that Atlanta/Johannesburg service we told you about several months ago. There is a stopover in Dakar, Senegal, and that puts the planes into Jo'berg too late to connect onward that day. We do not have any subscriber feedback on this service yet. Please file a report if you fly Delta to South Africa this year.
The other new development is, South African Airways plans to start a new service to Johannesburg in May that originates in Chicago. Right now, all service originates in Washington Dulles and New York. The thing we are going to be on the lookout for this year as regards SAA is an improvement in customer service. Hopefully, the horrendous incident described elsewhere in this issue and the heat that has come down on the airline as a result (see page 16) will mark a turning point for SAA. For sure, with competing service now in operation, SAA is going to have to address what has evolved as a sort of hate-the-client attitude among some of its cabin staff. If you fly SAA this year, do let us know if the treatment you receive is satisfactory. We'll publish what you send.
There are a couple of new wrinkles in the canned lion issue in South Africa. For one thing, a newly formed association........(continued)
